PROFESSIONAL IT SUPPORT

FROM today TO THE FUTURE 🚀

Time is Gold

When it comes to solving an incident or requirement in time, it is important to calculate the ETA (estimated time ammount) that the solution strategy we decide to choose will imply. Having a clear idea of the possibilities we are dealing with and the time involved for each path, it will help us to make the best decision. It is not only a matter of ensuring reasonable costs and good performance of the equipment and services contracted by the Technology area, but also of ensuring agile response times and solutions that allow us to depend less on man-hours or manual intervention every time an unexpected incident occurs that interrupts the service or its normal operation. The automation of certain processes and alerts contributes to a better overall performance of the business applications and interactions betweeen the different business team departments.

Smartly Execute

I can contribute as a team member or independent consultant a set of strategies to enhance workflow plans, allowing us to: organize what we have, how we want to have it and where we want to go in the near future. This approach allows us to track with a good level of detail the information we had before we started and the documentation of the progress that was completed for each case.
On the other hand, beyond my specialty in IT Infrastructure, IT Networking and Technical Support, I have skills as a Multimedia Designer (image, video and audio) and as Web Designer (HTML/CSS/PHP) and thanks to my complete understanding of the Technical layer I also give technical support and consulting of Web pages covering all the necessary aspects for a correct configuration and regulatory compliance.

Technical & Design Skills

I consider myself a key player in the understanding of modern companies and their technological needs. A solid profile with more than 17 years of experience and knowledge in the world of Technology, with special focus on Technical Support of Technological infrastructure (Workstations, Network devices and Servers) located in data centers of small and medium enterprises as well as large multinationals in the field of health, civil engineering and international trade. Hybrid environments, on premise environments and cloud based (located in Amazon AWS/Microsoft Azure/Google Workspace) technology solutions are nowadays some of the most used by many industries, because they offer different layers of PaaS, SaaS, and IaS that are billed separately so you can build your own fit-to-all solution, aligned to the company needs and obtaining a good cost/benefit for it.

MOVING FORWARD TO BEYOND

SIMPLIFY YOUR NEEDS

Correctly sizing your company’s current needs and requirements will help you understand the products, services and elements you really need to perform your tasks more efficiently and effectively. I can help you make decisions that contribute to the fulfillment of your objectives, proposing from my technological approach different scenarios of configurations of technology products and services that meet and integrate with the determined expectations.

Marcos Quintas, CEO

Services

How may i help you today?

Provided services:

Remote Technical Support

Nowadays many of the problems that operating systems or programs present within an environment such as Mac, Linux, Windows, are possible to solve remotely and a remote control session could help to identify, analyze and solve the technological problem in question. First step would be identifying the key steps to meet the solution as soon as possible. Basing the conclusions according to current log errors presented and the defined scenario, we may reach to the goal sooner than expected and get a workable solution to the problem in hand

Systems Consulting

In many cases, the systems, databases and environments are already in place and configured but what is required is technical support for a particular incident or behavior that prevents the normal functioning of the system procedures. I can collaborate in unblocking such a situation by analyzing the devices, connections and system logs to help understand the necessary requirements that contribute to the final solution. It is important to know how the characteristics and parameters of the systems should be configured so there would not be unexpected behaviors that may generate unwated results

Experienced Mind

Throughout these years and during the use of different platforms, devices and existing manufacturers I have acquired enough experience to face any technology problem at Hardware or Software level, providing an opinion, analysis and professional solution of the incidents and technological requirements. I have an extensive experience in Systems implementations and technical support of various softwares, ERPs, CRMs and web platforms necessary to achieve the proper functioning of the operation in companies. Understanding the technical core elements of your business and topology will help you to improve the overall daily metrics

Years of Experience along small, medium and international corporations

Projects and Clients with things resolved

overall goal

my Expertise

17 years of experience in the technology industry

With experience and knowledge from different levels of responsibility and IT management, occupying positions in small and medium companies as well as in mission critical multinational corporations (with full 24/7/365 operation). Over the years, I have covered different roles such as analyst, coordinator, physical and remote implementer, IT Technical Support, IT Implementation Project Leader and MSP (Managed Service Provider). Here are some of the Companies were I worked in:

IT System Administrator Skills

IT Infrastructure Support Skills

Cloud Architect and IaaS Skills

Scripting and Automation Skills

Multimedia & Web Design Skills

Ready To Start New Project With MQ?

If you are interested in my profile and would like to get in touch with me, you can write to my email address info@marcosquintas.com.ar expanding there the details of your request. Additionally, you may fill the form of “Contact Me” button section which would trigger the same action of email to me your request. Thanks in advance!

Contact Me